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Introduction

Class outline
 
 

 





 HOA 725

INFORMATION SYSTEMS IN THE HOSPITALITY INDUSTRY

INTRODUCTION


Professor:       Pearl Brewer, Ph.D. 
Phone: (702) 895-3643
Cell: (702) 339-0622 
Fax: (702) 895-2713 
Email : brewer@ccmail.nevada.edu
Office:   BEH 342 
Office Hours:   MW 11:00- 1:30: Stop by or by appointment
Class Schedule:   Friday 11:30 – 2:20
Class Meeting Room: BEH 240 Hospitality Technology Lab
Website: http://www.unlv.edu/faculty/pbrewer
Course Description: This course is a survey of computer applications and issues important to the hospitality and tourism industries. The hardware discussed will include both general purpose and industry specific devices. Software will include systems from a variety of hospitality segments.  Additionally, current technology issues of interest and importance to the industry will be explored. 
Goals: 
1. To gain a broad understanding of how information systems are used in the hospitality industry.   This includes but is not limited to property management systems, point of sale and restaurant management systems, and gaming systems. 

2. To discuss the past and present use of technologies in the hospitality industry, and to integrate current research to explore how technology will impact the industry in the future. 

3. To provide exposure to industry hardware and software and analyze the impact of these technologies on guest service and the bottom line.
4. To research and analyze current technology issues, and evaluate how these issues will impact the industry.
 STUDENT RESPONSIBILITIES:
• Attendance
• Honesty
• Timely completion of assignments
• Preparedness
 INSTRUCTOR RESPONSIBILITIES:
• Clearly stated assignments with reasonable deadlines.
• Statement of course requirements and notification of changes
• Equitable, impartial, and consistent grading.
• Availability and accessibility for concerned students.
Assignments and Responsibilities:
Active partipation in class events is manditory to pass this course.  Attendance is required everyday, but since we know that some things may come up that cannot be helped, one miss is acceptable.  However, attendance each day is not enough.  Active participation is necessary, such as contribuing to the discussion, being part of every presentation that your teamp gives, and making a major contribution to the writing of the final paper. 
University and Hotel Administration Standards and Policies:
1. Academic Integrity: the University demands a high level of scholarly behavior and academic honesty on the part of students, faculty, staff and administrators.  No form of academic dishonesty is acceptable.  Academic dishonesty includes any act that violates the academic processes of the University.  These acts include, but are not limited to, cheating on an examination, stealing examination questions, substituting one person for another at an examination, falsifying data, destroying, tampering with or stealing a computer program or file, plagiarism, copying all or part of a project, signing another student's name to an attendance sheet or violating the integrity of any assignment to which points are assigned.  The student who allows his/her work to be copied will be subject to the same penalty.  If a student in a particular course is deemed by the instructor to be guilty of academic dishonesty, the student may be assigned a failing grade for the correspondence segment of the course, or a failing grade for the entire course.  In all cases, the instructor is responsible for recording the circumstances and reporting them to the Assistant Dean for Academic Affairs of the College for further action. 

 

Anyone caught being academically dishonest, including cheating, falsification, fabrication, multiple submission, plagiarism, abuse of academic materials, complicity, or misconduct in research will automatically fail the course. 

Please pay particular attention to the definition of plagiarism: Attached is an article that discribes plagiarism. 

2. Academic Accommodations for Disabled Students: If you have a documented disability that may require assistance, you will need to contact the Disability Resource Center (DRC) for coordination in your academic accommodations.  The Disability Resource Center is located in the Reynolds Student Services complex, room 137.  The DRC phone number is 895-0866 or TDD 895-0652. 

3. Diversity Statement: It has been and will continue to be the policy of the University of Nevada, Las Vegas to be an equal opportunity institution.  All decisions of admissions and employment are based on objective standards that will further the goals of equal opportunity. 

The university is committed to assuring that all programs and activities are readily accessible to all eligible persons without regard to their race, color, religion, national origin, ancestry, gender, age, disability, Vietnam-Era and/or disabled veteran status, any protected class under relevant state and federal laws, and, in accordance with the University policy, sexual orientation. 

4. Copyright and Fair Use Requirement:  The University requires all members of the University Community to familiarize themselves and to follow copyright and fair use requirements.  You are individually and solely responsible for violations of copyright and fair use laws.  The University will neither protect nor defend you nor assume any responsibility for employee or student violations and fair use laws.  Violations of copyright laws could subject you to federal and state civil penalties and criminal liability as well as disciplinary action under University policies.  To help familiarize yourself with copyright and fair use policies, the University encourages you to visit its copyright web page at http://www.unlv.edu/committees/copyright 

5. Attendance: The University requires attendance at all class meetings.  Punctuality will be observed and the professor has the right not to seat students who come in late.  If you are absent due to a University sanctioned event, it is your responsibility to bring proof of attendance to me no less than one week prior to the anticipated missed class. 

6. Policy on Religious Holidays:  As a general rule, a student missing a class or laboratory assignment because of observance of a religious holiday shall have the opportunity to make up missed work.  Students must notify me of anticipated absences by the last day of registration, to be assured of this opportunity. 

7. UNLV Writing Center: Students are welcome to use the Center free of charge.  Consultants can assist students at all stages of the writing process, from generating ideas to developing and polishing later drafts.  Students may make 30-minute appointments by calling the Center at 895-3908, or by dropping by FDH 240. 
 
 

 Assignments

 1. Exams: A mid-term and final examination will be given over the concepts and issues discussed in the course.  Exams are essay.  Each exam is valued at 100 points.
 2. Presentations: A team of two students will explore a hospitality technology related issue.  Each team will make a presentation to the class.
3. Presentation Evaluation:  Each student will evaluate each team presentation.
4. Discussion:  Class discussion is manditory.  I expect every student to participate several times each class period.
 5. Term Paper: Each student will write a paper on the topic or technology issue. The paper is valued at 200 points 
 6. Attendance: Attendance is mandatory. 
GRADING
 
 
Assignment Point Value
Mid-Term 100
Final 100
Discussion 100
Presentations 100
Attendance 100
Term Paper 200


Total Points 700

 
Grade Scale Percent of Total Points
A 93%
A- 90%
B+ 88%
B 83%
B- 80%
C 70%
D 60%